Warranty Policy

TERMS & CONDITIONS

We have the following business terms & conditions unless, otherwise agreed in writing. We would like provide manufacturing services to your company based on mutual interest.
Company’s Agreement

THE MUBDI INTERNATIONAL® believes in the highest moral values and business ethics. Once a contract is made with a customer, we strongly aim at following it in its true spirit regarding quality of product, packing, timing, or any other specific needs of the importer.

Quality:

Our quality is a result of expedient interaction of man and machine, method and clear-cut craftsmanship. We do not sacrifice quality at the cost of business because THE MUBDI INTERNATIONAL® is a place where quality is our first preference and we provide the quality about which customers think to purchase.

Material Used:

Our products are manufactured using the best quality stainless steel as ASTM and DIN standard’s recommended which is imported from USA, GERMANY, FRANCE and JAPAN. The key to our success is our quality assurance. We use the Right material for the Right products. We also capable and make customized products according to customer demand.

Availability of instruments:

All our products are made of stainless steel and all custom designs and instruments are also manufacture over customer specifications, patterns. Our products are available in “Titanium Coated, Gold Plated, Mirror Finish, Satin Finish and Color Coated”. All types of Blister packing facility are available

Functionality of instruments:

Our instruments are manufactured to perform at their functional best at all times. By using the highest specification of stainless steel for instruments our products will maintain their functionality.

Modern Technology:

Modern production facility and advanced manufacturing process and technology ensure the all kind of international standard that our customers have every right to expect of us. It also helps us to produce instruments with more accuracy.

Prices

We quote prices both based on FOB (freight on board) & C/F (includes cost and freight). We also update the price list on yearly basis and forward the same to our valuable customers whenever they requires.

Samples

Available against payment of samples + courier in advance through our Bankers, Due to safe delivery samples will only be sent per courier.

Minimum Orders:

We require a minimum order of US$1000 to process a delivery.

Payment Terms:

We require 75% payment in advance for all orders. Freight and shipping charges will be added unless otherwise stated. Rest of the payment shall be made before delivery, during which the customer is open to examine/check their delivered items. All goods remain property of THE MUBDI INTERNATIONAL until paid in full.

Western Union www.westernunion.com is an easy way to send small payments such as payments for samples or small order payments

Delivery:

All standard items in-stock are shipped immediately upon receipt of confirmation of Payment in our bank, however custom-made orders do take time as per volume and size of order. All Orders can be made through ‘By Air, By Sea, DHL, UPS etc and by Air POST Registered Mail.

Online Ordering:

Our website allows you to choose from more then 10,000 products and also to check availability, check out refurbished equipment site for bargains. There is always a special on our site in our special we offer you the best deals around. Just check your mailbox.

Claims / defects in instruments:

Every effort has been made to pack your order with great care, please inspect the merchandise thoroughly for any loss or damage immediately on receipt and file claim with the forwarding agent. Concealed loss or damage must be reported within 3 days upon receipt.

Returns and Technical Support

No returns are accepted without prior notices. Please call customer service to obtain your invoice number. We reserve the right to examine returned goods before issuing credit. Special order products or goods sold on a non-return basis may not be returned. Returns must be made within 21 days of the invoice date. Our services team will carry out all repairs quickly and reliably.

Guarantee:

We 100% take guarantee of all products made in our factory and will replace any items which are in some way defective in craftsmanship or materials. The company will repair or provide new instruments according to situation with no extra charges. You may return it within 21 days of receiving it in its original packaging and condition for replacement.